Contact Us
Questions, feedback or in need of more information?
Is your question not on one of our information pages or is something not entirely clear? Send an email to service@alicevintage.com. Please offer your name, contact phone number and the city you live. Please share product photos if you ask for after sales service.
Customer Service - Hours of operation:
Monday through Friday 9:00 AM to 5:00 PM
Saturday 10:00 AM to 6:00 PM
Sunday Closed.
Frequently Asked Questions:
Q: What is the company return policy?
A: After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange.
Q: How can I contact you regarding my order?
A: You can contact us via email at service@alicevintage.com or by using the form located on this page.
Address: Room 201-204, 2nd Floor, No. 18 Gaoxin Yannan Road, Chengguan District, Lanzhou City, Gansu Province
Tel:+8617304402107